Data Collection & Storage
We collect only the information we need and store it in encrypted form on secure servers.
Not for Sale to Third Parties
Your personal information is never sold or shared with third parties for advertising purposes.
SSL Encryption
All data transfers are secured with 256-bit SSL encryption.
Your Control
You always have the right to view, correct, or delete your own information.
Cookie Policy
We use cookies solely to improve service quality — not for ad tracking.
Marketing Opt-Out
You can opt out of promotional messages at any time, quickly and easily.
1 Introduction
dhb88 One of Bangladesh's most trusted online gaming platforms. We believe protecting your personal information is our core responsibility. This privacy policy explains — dhb88What information is collected when you use 's services, how it is used, and the measures we take to keep your data secure.
This Policy dhb88's website (dhb88.pro), mobile app, and all related services. By using our platform, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this policy, we ask that you refrain from using our services.
This Privacy Policy was last updated in January 2026. Registered users will be notified in advance of any significant changes.
2 Data Collection
dhb88 Only the information needed to provide you with a quality service is collected. We never gather data unnecessarily.
Information Provided Directly
When you register or provide information through account management:
- Full name & date of birth
- Mobile number & email address
- Residential address
- Identity document details for KYC verification
- Payment method details (Mobile Banking, Nagad, Rocket number)
Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP Address and Device Type
- Browser type & operating system
- Time spent on the platform & pages visited
- Gaming History and Transaction Records
- Cookies and Local Storage Data
dhb88 never stores your bank card number or complete financial account details. Payment information is always processed using encrypted methods.
Information Received from Third Parties
In some cases, we may receive information from legitimate third-party sources — such as identity verification services or fraud prevention agencies. This information is used solely to ensure the security of your account.
3 Use of Information
dhb88 uses your information for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, mobile | Contractual Requirements |
| Identity Verification (KYC) | NID, Passport, Address | Legal Obligations |
| Payment Processing | Payment Method Details | Contractual Requirements |
| Customer Support | Contact details, account history | Legitimate Interest |
| Fraud Prevention | IP, Device, Transaction History | Legal Obligations |
| Promotional Messages | Email, Mobile | Your Consent |
We never sell your data to advertising companies. You can opt out of promotional communications at any time.
5 Cookie Policy
dhb88's website and app use cookies to enhance your experience. Cookies are small data files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language and theme.
- Analytics cookies: Used to gather website usage statistics — fully anonymized.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.
dhb88 never uses third-party advertising tracking cookies. Your browsing habits are not shared with advertising companies.
6 Data Security
Protecting Your Data dhb88 Multiple industry-standard security layers are in place. Our security framework includes:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): Additional verification when accessing your account.
- Firewall & DDoS protection: State-of-the-art technology to keep servers secure.
- Regular security audits: System testing conducted by third-party experts.
- Restricted staff access: Only authorized personnel may access data on a need-to-know basis.
- Data Backup: Regular backups to secure, encrypted servers.
In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.
7 Data Retention Period
dhb88 retains your information for as long as necessary to fulfill the specified purposes. Once that period ends, data is securely deleted.
- Account Information: For the duration of the active account + 5 years after closure (as required by law).
- Transaction records: 7 years (in compliance with financial regulations).
- KYC Documents: 5 years after verification.
- Support contact: 3 years.
- Gaming Logs: 2 years.
Beyond legal obligations, you may request the deletion of your account. Requests will be processed within 30 days of receipt.
8 Your Rights
dhb88As a user of , you have the following rights regarding your personal data:
Right to Access
You may request to view the personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request the deletion of your data beyond what is required for legal obligations.
Right to Restrict Processing
You may request that your data be used only for specific purposes.
Right to Data Portability
You may request a copy of your data in a structured format.
Right to Object
You may object to your data being used for marketing or profiling purposes.
To exercise any of your rights, please contact our support team. We will respond to your request within 30 days of receipt.
9 Privacy of Minors
dhb88's services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that a minor has registered on our platform, the account will be closed immediately and any collected data will be deleted.
If, as a parent or guardian, you believe your child is using our platform, please notify our support team immediately. We will take prompt action.
10 Policy Updates
dhb88 This privacy policy may be updated from time to time due to service improvements, new legal obligations, or changes in our business operations.
For significant changes, we will notify registered users in advance via email or in-app notification. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
The date shown at the top of this page always reflects the most recent update. To request a previous version, please contact our support team.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:
For any privacy-related requests
Use Live Chat for instant support
We typically respond to all requests within 24 hours. Complex matters may take up to 30 business days.